FAQ

The AirMoji

Q: Does AirMoji™ use wax or heat?
A: No, the AirMoji does not use wax or heat to make your home smell wonderful! In addition, the AirMoji does not use water, does not require a permanent power cord, and does not need to be always plugged into an electrical outlet.

Q: What type of battery does the AirMoji have?
A: The AirMoji has a rechargeable lithium-ion battery that will last for over 50 hours of continuous use on a full charge. This battery will be good for years of use and is not replaceable.

Q: Do MojiLife products come with any warranties or guarantees?
A: The AirMoji comes with a one (1) year limited warranty. MojiLife™ warrants to the original purchaser that the AirMoji will be free from defects in workmanship and materials, for a period of one (1) year from date of purchase. This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. Returned Products must be accompanied by a MojiLife Return Merchandise Authorization Form. MojiLife products including the AirMoji can be returned within thirty (30) days for a full refund, minus shipping, handling, and a 10% restocking fee, based off the subtotal. Returned products must arrive in like new condition in original packaging. Exclusions: The warranty does not apply in the event of misuse or abuse of product or as a result of unauthorized alterations or repairs. The warranty is void if the unit has been mechanically opened, disassembled, or tampered with in any way, or used in a manner contrary to instructions in the user manual.

Fragrance Pods

Q: What are MojiLife™ fragrance pods made of?
A: MojiLife fragrance pods are made from a recyclable plastic outer shell which contains a saturated, biodegradable core made from real wood fibers.

Q: How do I use MojiLife fragrances?
A: MojiLife fragrances come in a Patent Pending pod for easy handling, so you don’t have to worry about getting fragrance oils on your skin. Simply remove the bottom foil and then the top foil. Place the new fragrance in the AirMoji and start enjoying the fragrance.

Q: Where do MojiLife fragrances come from? Are these fragrances safe to use?
A: MojiLife fragrances are either imported from Europe or made in the United States. All fragrances conform to European and American standards and do not contain any banned ingredients. Fragrances are non-toxic, gluten free, and soy free.

Q: How much fragrance is in each pod?
A: Each pod is filled with 15 ml of 100% Essential Oil or MojiLife Custom Fragrance.

Q: How long will each fragrance last?
A: Fragrances will last between 40 to 60 hours once the foil seals have been removed. Longevity of the fragrance will vary depending on several factors including fragrance type, room size, humidity, etc. To maximize the life of your fragrance pod, use the app to schedule the AirMoji, or use the second setting which is 60 minutes on and 60 minutes off, and turning the device off during sleep times.

Essential Oils:

Q: Do you use 100% essential oils in your essential oil fragrances?
A: Yes, all of our essential oil fragrances are filled with 15 ml of 100% essential oil.

Q: Where are MojiLife’s essential oils from?
A: Our essential oils are imported from various locations in Europe and from within the United States.

MojiClean:

Q: What makes MojiLife cleaning products different from other companies?
A: The majority of our MojiClean™ products are Eco-Friendly and Non-Toxic. Most MojiClean liquids are free from Phthalates, SLS, SLES, Parabens, Ammonia, Dyes, Solvents, Glycol Ethers, and Formaldehyde. (See product labeling for specific details.)